חברות הייטק בישראל ‹ AvaTrade ‹ Backoffice Agent

Backoffice Agent

AvaTrade· Financial Services

Herzliyaפורסמה החודשPART_TIME

כישורים מהמשרה

Processing client withdrawalsProcessing client depositsInternal transfers handlingFinancial account adjustments (debit/credit)Attention to detailTime managementAnalytical skills for error detectionTicket management / customer inquiry handlingMicrosoft Office proficiencyWorking with banking/financial systems

תיאור המשרה

Description We are seeking a Backoffice Agent to handle transactional tasks for company clients (end users) with precision and accuracy. This role requires high responsibility, strong time management abilities, and the ability to work efficiently in a fast-paced environment. Responsibilities Processing client’s withdrawal request within agreed timeline and processes • Perform financial related actions in Clients accounts within agreed timeline: o Withdrawals o Deposits o Bonus o Internal transfers o Adjustments (debit, credit, payments) • Manage Ava’s customer facing team’s inquiries tickets relating to client financial actions • Follow the BackOffice team procedures, protocols, company regulations and best practices. • Meet personal/team qualitative and quantitative KPI targets • Bring new hires in the team up to speed (according to TL directions) Requirements • Able to work 4 days/shifts a week (3-4 hours) , between extended business hours (9:00 – 13:00) Monday through Friday (Friday a must). • Knowledge of financial systems/processors (Credit card / Banks, etc.) - advantage • Banking or financial services experience, banks deposits and withdrawals processing. strong advantage • Excellent organizational and time management skills • Proficiency in Microsoft Office – a must • Proven track record of demonstrating exceptional attention to detail and precision in previous roles • Strong analytical skills, with the ability to identify errors or inconsistencies in data and documentation • Excellent organizational skills, capable of managing multiple tasks and deadlines simultaneously • Keen eye for detail, with the ability to spot even the smallest inaccuracies or deviations • Proficient in utilizing relevant tools, software, or systems to support precise work • Ability to communicate effectively and collaborate with cross-functional teams to ensure precise outcome

על AvaTrade

AvaTrade, which was founded in 2006, is one of the online trading industry’s pioneering brokers. The company was the brainchild of a team of financial professionals and experts in web commerce and was created with the goal of perfecting the online experience for retail traders. Within a few short years, AvaTrade has expanded enormously, now with around 400,000 registered customers globally, executing over three million trades a month and creating a monthly trading volume of $60 billion. AvaTrade has over 300 employees globally, with regional offices in Ireland, Italy, Poland, Mexico, and Australia, to name a few. Perhaps the key to AvaTrade’s global popularity is its highly regulated structure, with 9 regulations across 6 continents, which imbues traders with peace of mind and confidence. AvaTrade's user-oriented perspective, combined with solid financial backing, makes this broker unique in the field of online trading. From its multilingual support desks to its broad range of platforms and services, AvaTrade has created the optimal trading environment for every level of trader. AvaTrade's wide scope includes a full spectrum of trading instruments across Forex, Vanilla Options, Stocks, Indices, Commodities, ETFs, Bonds, and Cryptocurrencies. It offers a selection of cutting-edge platforms, providing traders with the right balance of simplicity and sophistication. Choose from the proprietary WebTrader, MT4, MT5, AvaOptions, the award-winning AvaTrade app, or the AvaSocial app for copy trading. With all of this, it is no wonder that AvaTrade has earned so many industry awards since 2009. We invite you to join the hundreds of thousands of happy traders and affiliates who have chosen AvaTrade as their preferred trading partner. AvaTrade is the proud global partner of the Oracle Red Bull Racing Team. Posted content intended for marketing, informational & educational purposes only & should not be considered investment advice or an investment recommendation.

לעמוד החברה

עוד משרות ב-AvaTrade

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