Customer Operation

Description We’ve come a long way since we first opened our doors, but our mission has always stayed the same: to provide world class solutions for the travel industry. Travel Booster is a constantly improving ERP solution that frees users from the complexities of creation so they can do more, faster. We are looking for a Customer Operation to join our team. How your day to day as a Customer Operation Specialist will look like? ✓ Provide timely support for applicant complex issues ✓ Building and maintaining long-term relationships with customers ✓ Ensure customer satisfaction by providing professional customer support ✓ Manage day-to-day operational aspects of the customers ✓ Managing internal organizational resources to the benefit of the customers ✓ Full implementation of the system at the customer's site Requirements What will you bring to the team? ✓ 2+ years proven experience in customer relations/operations, in complex environments, with a strong emphasis on business aspects ✓ Analytical, methodological, and troubleshooting abilities ✓ Familiar with the traveltech industry - Mandatory ✓ Highly service oriented, excellent interpersonal communication skills ✓ Control over Gilboa or Travel Booster software - Advantage ✓ Training experience - Advantage ✓ A high level of writing and verbal proficiency in English ✓ Additional languages - Advantage