HelpDesk - 365

Description Junior System Administrator We are looking for a Junior System Administrator to join the IT team of a leading company in the construction and infrastructure industry. This is a great opportunity for an IT professional with hands-on support experience who is looking to take the next step into System Administration , gain exposure to hybrid environments, and work alongside an experienced System Administrator. What you’ll do: Provide day-to-day IT and system support and assist the Help Desk team with escalated technical issues Manage users, permissions, groups, and access in Active Directory and Entra ID Support and maintain Microsoft 365 / Office 365 environments Assist with Intune device management Troubleshoot authentication, login, access, and connectivity issues Gain hands-on exposure to Azure environments Work with Microsoft Defender and additional security solutions Support virtual environments and backup solutions, including VMware and Veeam Assist with basic investigation of security-related incidents, such as suspicious emails Work closely with the Senior System Administrator and gradually take ownership of additional system responsibilities Participate in upcoming infrastructure and cloud migration projects Requirements 1–3 years of experience in IT Support, Help Desk, or Junior System Administration Hands-on experience with Active Directory Good knowledge of Microsoft 365 / Office 365 Understanding of Windows environments, networking, permissions, and troubleshooting Strong technical troubleshooting and problem-solving skills Ability to work independently, investigate issues, and learn new technologies Good communication and service-oriented approach Nice to have: Experience or familiarity with Entra ID, Intune, Azure, Microsoft Defender Familiarity with VMware Familiarity with backup solutions such as Veeam or Acronis Basic understanding of security solutions and Proxy environments CCNA / MCSA or other relevant IT certifications Position details: Ramat HaHayal, Tel Aviv 3 full days per week, 08:00–17:00, with flexibility in choosing the working days Initially a temporary, part-time position, with potential to develop into a permanent, full-time role