Program Manager Lead

Description Program Manager Lead — AT&T AT&T is seeking a Program Manager Lead to lead a team of project and program managers and act as the right hand to the AVP of Engineering. This role will drive cross-organization execution in a global environment, working closely with senior leaders and teams across global sites. The focus is on end-to-end software and product execution, internal customer rollout, operational excellence, and adoption of new technologies, tools, and ways of working -with a strong focus on AI transformation. Responsibilities Lead and grow a global team of project/program managers across sites. Act as the main connection point across Engineering, Product, Finance, Ops, IT, and other stakeholders. Lead end-to-end software and product programs, from kickoff through delivery, rollout, and customer implementation. Build and manage cross-organization plans, including risks, dependencies, timelines, and key decisions. Partner with senior leadership to drive alignment, decision-making, and execution through key forums. Drive process improvements and adopt new tools, including AI, to improve program management and operations. Requirements What We’re Looking For 8+ years of program/project management experience, including 2–3 years managing project managers. Experience in a global corporate environment, including inter-site collaboration; U.S. team experience — advantage. Technical/engineering background and strong understanding of software development processes. Proven experience leading end-to-end software/product initiatives, including rollout and customer implementation. Track record leading large cross-team and cross-organization programs. Strong stakeholder management skills and experience working with senior leaders. Comfortable presenting to executives with clear data, insights, and recommendations. Practical experience using AI tools to improve program management or operational workflows. Experience defining processes, leading change, and driving adoption — advantage. Organized, proactive, and able to create structure without an existing playbook. High-level English, spoken and written. We are hiring for various positions within the company, with some roles offered through outsourcing. Join us and enjoy a dynamic and flexible work environment.