Technical Customer Support Rep- Student

Description Bright Data, the industry leader in the web data domain, is looking for students for a part-time Technical support Representative position. The position is part-time, in shifts that include nights, weekends and holidays. Location: Poleg, Netanya Responsibilities Providing Bright Data's customers with timely and accurate technical support Independently understanding and solving technical problems using internal documentation Clarifying problem solutions to customers and providing them with the best workflows Interacting with other departments to clarify issues and escalate them when required Requirements Computer Science / SW Eng. students with a strong technical background Basic programming knowledge of JavaScript, Python, or C . Customer oriented (direct communication with global customers) Organized with fast learning skills Super responsible and quick delivery mentality Fully proficient in English Willingness to work at least 3 shifts a week , including nights and weekends ***Technical customer support experience is a big advantage***