Technical Delivery Project Manager

Description About Jifiti Jifiti is a leading global fintech company that powers white-labeled embedded lending solutions for leading banks, lenders and merchants — including HNB, Barclays, RBC, Citizens Bank, FIS, Finastra, Ingenico, IKEA, and other financial and investment companies. We operate worldwide, mainly across the US and Europe, with a well-established solution and a mature market presence. The Role We are seeking an experienced Technical Delivery Project Manager to own our projects end-to-end. You will manage scope, timelines, quality, and estimations across the full delivery flow — technical and business alike — partnering with R&D, Product, Support, and Implementation to deliver customer value fast. You will also make AI capabilities and tools an integral part of how you manage, track, and report on projects. Responsibilities Own project delivery — Oversee end-to-end development and implementation, ensuring projects are completed on time, within scope, and on budget; define project objectives, scope, and roles & responsibilities. Plan & resource — Prepare detailed project plans scheduling key milestones, workstreams and activities, and manage resource requirements, availability & allocation across internal and third-party teams. Drive the squad — Own delivery end-to-end (discovery to production) and lead the squad's daily execution, setting priorities and resource allocation with the Product Manager and Tech / Dev Lead. You lead through trust, credibility, and influence. Cross-functional / matrix collaboration — Partner with R&D, Product, Data, Support, and Implementation teams to align delivery with business goals, and act as the key customer touchpoint for escalations and satisfaction. Track, report & manage risk — Provide regular status reporting and dashboards to stakeholders per project management standards; manage changes in scope and schedule and identify and mitigate risks. Leverage AI capabilities — Use AI capabilities and tools as an integral part of managing the project — for status reports, dashboards, analysis, and other delivery workflows. Optimize & improve — Shorten time to value (TTV), refine methodologies, streamline delivery, and foster a culture of accountability and customer-centric excellence. Requirements Proven 5–8 years of demonstrated experience as a Technical Project Manager on a SaaS product, delivering complex projects to global customers (fintech / financial-services experience an advantage) — a Must Experience working outbound with international clients — a Must Proven track record of collaboration with R&D and Product teams in an Agile environment — a Must Proficient English communication skills, both written and verbal — a Must Technical fluency — strong technical understanding and hands-on experience, able to grasp system architecture, integrations, APIs, and testing processes, and engage credibly with R&D on technical trade-offs. Experience with estimations and managing project-level budget. Ability to drive project-based as well as ad-hoc work — managing tasks, schedules, and deliverables — and to function in dynamic environments, whether leading or following. Ability to work in matrix mode, managing technical personnel and processes associated with SDLC and project management. Effective communication skills at all organizational levels, including written, verbal, and presentation skills. Tools & Methodologies Agile delivery — Scrum / Kanban, sprint planning, backlog grooming, and iterative delivery within the SDLC. Project & work management — Jira, Confluence, Slack, roadmap/planning tools, and other project management and AI-powered tools for tracking, communication, and reporting on workstreams and deliverables. Reporting & dashboards — Status dashboards and reporting frameworks that give stakeholders real-time visibility into delivery and risk.