VIP Account Manager - (Temporary for 9 months)

Description Come and join a rapidly expanding mobile games company! Who are we? Come and join a rapidly expanding mobile games company! SuperPlay is a leading gaming company dedicated to creating unforgettable mobile gaming experiences. Founded in 2019 by industry experts from Playtika and Rovio, the company strives to develop innovative and exciting casual games that captivate millions of players worldwide and remain enjoyable for years to come. Dice Dreams, our flagship game, has become a global sensation and a top-100-grossing hit, while Domino Dreams, our next big success, is also making a significant impact in the industry. Our Newest Game – A Magical Collaboration with Disney! Released in 2025, Disney Solitaire brings beloved Disney stories and characters to life in an unforgettable gaming experience. Our team, headquartered in Tel Aviv, is made up of talented, passionate, and ambitious professionals. And the future is even more exciting! Want to be part of our journey? Check out the job description below. What will you do at SuperPlay? Build and maintain close relationships with our VIP players. Increase player's lifetime value by proactive outbound communication. Create monetization activities for the VIP players. Keep track of and monitor the player's activity. Working closely with different stakeholders in the studio. Thinking outside the box and creating new retention strategies. Who are you? 2 years of experience in a customer-facing role (customer support, customer success, or similar) in a B2C company Fluent English, both verbal and written - a must A true people person with excellent interpersonal and communication skills, able to collaborate effectively with diverse teams An initiator - curious, independent, and responsible Combines analytical thinking with being highly goal-driven Detail-oriented, with a strong eye for aesthetics and visual design You get bonus points for: Bonus Round! Get ⚡bonus points ⚡ for each of the following: Passion for games ⚡⚡⚡ Practical experience with Photoshop BA in a relevant field Managed social media channels