Commercial Contracts Manager

Join the iMDsoft Team and Be Part of Our Success iMDsoft, a wholly owned subsidiary of Harris Computer, is a global leader in clinical information systems. With our flagship solution, MetaVision, deployed across hundreds of hospitals around the world, we help clinical teams deliver superior results across complex critical care and anaesthesia environments every day. Join us our exciting journey as we continue to help shape the future of critical care technology. What’s it like to work at iMDsoft? At iMDsoft, we value diversity and respective individual differences. We are committed to fairness and addressing any barriers to inclusivity. Our goal is to create a culture where every employee feels valued, respected, and empowered to contribute their unique perspectives. By fostering diversity and inclusion, we believe we can strengthen our organization, encourage innovation and growth together We are looking for a Commercial & Contracts Manager to join our team and play a key role in supporting the commercial and contractual activities of our Support and Professional Services organization. This role goes beyond traditional contract management and includes active involvement in commercial discussions, customer negotiations, renewals, and business decision-making. It is suited for someone who enjoys combining contractual expertise with commercial thinking, relationship management, and cross-functional collaboration. We value a proactive mindset toward learning and adopting new tools, including AI and automation, to improve workflows and efficiency. No prior experience with such tools is required; openness to explore, learn, and experiment is key. Responsibilities Lead drafting, review, and negotiation of agreements related to Support and Professional Services, including Maintenance Agreements, NDAs, Statements of Work, Amendments, and Novations Manage day-to-day contractual and commercial matters in alignment with company policies and business objectives Participate in customer-facing commercial discussions, including negotiations, renewals, payment terms, and scope definition Identify contractual and commercial risks and provide practical, business-oriented solutions Work closely with Sales, Support, Finance, R&D, and Legal teams to support deal execution and ongoing customer activities Support contract renewals and tender processes as a commercial and contractual focal point Proactively improve processes, templates, and ways of working Requirements 3+ years of experience in a commercial and/or contract management role, including contract drafting, negotiation, and risk management within international environments, preferably in software, IT, services, or similar organizations. Experience in the healthcare or medical device industry is an advantage. Degree in Legal Studies, Finance, Business, or related field Strong commercial acumen and ability to balance business needs with practical risk management Experience participating in customer-facing negotiations involving both contractual and commercial discussions Strong analytical skills, including proficiency in Excel and the ability to work with data and commercial metrics Ability to work independently, take ownership, and drive initiatives forward Strong communication and stakeholder management skills, both written and verbal Experience working in a global or regional organization English – full professional proficiency