DevOps Engineer

The Company Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences. Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world. Glassbox is looking for a DevOps Engineer to join our global team.   What You Will do? You will work with cutting-edge technologies and tackle a wide range of challenges in building a  scalable, globally distributed infrastructure . In this role, you will: Work with a diverse set of technologies, simplifying complex solutions. Collaborate closely with multiple teams across the organization. Be part of a team responsible for designing, optimizing, and maintaining a  high-scale production environment  that handles massive traffic loads with high complexity. Architect, deploy, and maintain  robust and scalable cloud infrastructures on  AWS  and Azure . Develop and optimize CI/CD pipelines  to support automated deployment, testing, and scaling across multiple environments. Implement and manage monitoring, logging, and alerting solutions  across cloud platforms to ensure application health and performance. Provide  advanced troubleshooting and resolution  for infrastructure issues in production, development, and testing environments. What You Will Need? 4+ years of experience  in a  DevOps  or related engineering role, with a strong background in  AWS  and cloud-native environments. Proven ability to design, manage, and maintain  high-scale production systems , ensuring  reliability, performance, and scalability . Deep expertise in cloud technologies and application security , with a strong focus on  best practices for securing resilient, scalable, and cost-efficient architectures . Extensive experience  with  containerization and orchestration technologies , including  Docker ,  Kubernetes , and Helm . Proficiency in automation tools  such as  Terraform , and hands-on experience with  CI/CD pipelines  using tools like  Jenkins . Strong knowledge of monitoring and logging tools  (e.g.,  Prometheus, Grafana, Loki ) to ensure system health, optimize performance, and proactively detect issues. Proficiency in scripting languages  (e.g.,  Node.js,  Bash ) to automate workflows and enhance operational efficiency. Excellent communication, collaboration, and documentation skills , with a proactive approach to problem-solving. Passionate about learning  new technologies and tackling  complex challenges  in a fast-paced environment. Hands-on experience managing big data infrastructure , optimizing performance and scalability for data-intensive applications. Preferred Proficiency in database technologies , including  Cassandra, Elasticsearch, ClickHouse, and PostgreSQL HA . Expertise in Kafka cluster administration , including  cross-region replication  and high-availability configurations. Experience with MLOps workflows and infrastructure , including model deployment, monitoring, and scaling in production environments.     Our Commitment  At Glassbox, we value curiosity, ownership, and a constant drive to learn and improve, no matter the gender, age, nationality, religion, or background. We believe diverse perspectives make us better, and that potential matters just as much as experience, and encourage people of all shapes and sizes to apply. If this role excites you and you're motivated to make an impact - we'd love to hear from you, even if you don't meet every listed qualification.