Experienced DevOps Engineer (Cortex Cloud)

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary Your Career: As a DevOps Engineer, you won't just "maintain" infrastructure, you will own it. You will lead the charge in cloud security automation, using an AI-first mindset to drive extreme efficiency. Your mission is to identify, rectify, and prevent misconfigurations and bottlenecks in advance. You are expected to operate with high autonomy, shaping the future of secure cloud environments by being a proactive force, not a reactive one. Key Responsibilities: Innovate & Implement: Design and implement cloud infrastructure solutions with a focus on GCP, including compute reservations, BigQuery, Pub/Sub, GCS, and networking. Release Engineering: Lead weekly production upgrade cycles across global multi-region environments, including branch-out processes, hotfix management, version gating, and rollback procedures. Service Deployment & Lifecycle: Own end-to-end service deployments on Kubernetes - from Helm chart creation and Flux/GitOps configuration to production rollout and scaling. Database Administration: Manage and optimize database infrastructure including MySQL, Redis, BigQuery, Neo4j, Scylla, MongoDB, and PostgreSQL in production environments. AI Integration: Utilize AI-supporting tools to optimize coding, automate repetitive tasks, and solve complex architectural puzzles. Contribute to AI-native infrastructure such as Vertex AI and AI Gateway services. Tenant & Customer Infrastructure: Manage customer-specific infrastructure including dedicated compute reservations, tenant provisioning, licensing configuration, and feature flag management across multi-tenant and single-tenant environments. Infrastructure Automation & Tooling: Develop internal CLI tools and automation scripts (Python) to streamline operations. Cost Optimization: Drive cloud cost optimization through resource right-sizing, reservation management, database disk reduction, and efficiency improvements. Service Reliability: Enhance uptime by establishing SLAs, setting up comprehensive monitoring (Prometheus, Grafana, Stackdriver), and participating in the production on-call rotation (including off-hours support). Qualifications Your Experience: 4+ years in DevOps/SRE with a focus on multi-region production environments. AI-First Workflow: Must be proficient in using LLM-based agents (Cursor, Claude Code, etc.) for coding and architecture. Cloud & Containers: Deep expertise in GCP (GKE), including Kubernetes orchestration (HPA, Node Pools) and Terraform for IaC. Automation: Strong Python/Bash skills and experience with GitOps workflows (Flux/ArgoCD) and CI/CD (GitLab/Jenkins). Data & Infrastructure: Experience managing production databases (SQL/NoSQL) and standard Linux/Networking troubleshooting. Nice to have: Experience with AI-native infrastructure (Vertex AI, AI Gateways). Observability stacks (Prometheus/Grafana) and managing Multi-tenant SaaS platforms. Willingness to participate in on-call rotations. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Please use this form to provide us with information that will help direct your request and find your data in all of our systems