חברות הייטק בישראלPassportcardרפרנט/ית שירות לסוכנים

רפרנט/ית שירות לסוכנים

Passportcard logo
Passportcard· Insurance
Netanya

כישורים מהמשרה

Customer service (agents)Handling customer/agent inquiriesBilling/collections supportManaging complex casesCommunication with multiple stakeholders (internal and external)Multi-tasking across multiple interfaces simultaneouslyFast learning of new software systemsPhone-based call center support

תיאור המשרה

Description למוקד דינמי, מעניין ומאתגר דרוש/ה נציג/ת מוקד סוכנים מתן שירות לסוכנים שעובדים עם החברה במגוון נושאים: שירות, גביה, טיפול במקרים מורכבים ועוד. עבודה מול ממשקים רבים פנים וחוץ ארגוני. Requirements יכולת עבודה מול מספר ממשקים במקביל יכולת למידה מהירה על תוכנות חדשות שנה ניסיון במוקד שירות טלפוני- יתרון משמעותי זמינות לעבודה במשרה מלאה בימים א' עד ה' בשעות 8:00-17:00
Passportcard logo

על Passportcard

Our Story: The DavidShield - PassportCard Group Founded in 1999 by Alon Ketzef, the DavidShield - PassportCard Group was born from a vision to meet the unique health insurance needs of those living or traveling abroad. Driven by an understanding of the challenges involved in accessing healthcare outside one's home country, the group pioneered a groundbreaking real-time payment solution. With the PassportCard—a dedicated debit card—our members can pay for medical services directly at the point of care, eliminating claims, paperwork, and out-of-pocket expenses. ✈️ Since those early days, and with a long list of patented innovations, we have expanded our services to meet the needs of travelers, expatriates, digital nomads, and individuals seeking comprehensive global health coverage. 🌍 Today, we stand alone as the only health insurance provider offering real-time, cashless payment capabilities in over 150 countries. Supported by a team of 1,000 employees, an innovation hub in Tel Aviv, and sales and customer support centers across Germany, Australia, and Israel, we’re proud to be a leader in cross-border health insurance, service, and technology. 📲 Our mission is to revolutionize the insurance experience through state of the art technology and a client-centered approach. We are dedicated to building strong, trust-based relationships, focusing on the details that create lasting bonds and inspire our customers to choose us, time and again. Our Vision To be the world’s leading Cross Borders A&H insurance group, delivering exceptional service and building trust with every interaction—No Matter What!

לעמוד החברה

עוד משרות ב-Passportcard