Job description
Description About Atera Atera is leading the future of IT with the world’s first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technician’s companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, Atera helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth. About the Role We're looking for a talented and driven Pre-Sales Solutions Engineer to join our growing team. You'll be a key player in our sales motion - owning the technical relationship with prospects and working closely with our Account Executives and Account Managers to drive complex, high-value deals primarily across mid-market and enterprise segments. What You'll Do Lead discovery and scoping sessions alongside AEs to deeply understand prospect needs and pain points Own end-to-end POC processes, typically spanning 1-2 months, including design sessions and technical deep-dives Deliver compelling product demos and respond to technical inquiries from a range of stakeholders, including C-level and VP-level Lead RFP/RFI responses and serve as the primary technical point of contact throughout the sales cycle Collaborate cross-functionally with Support, Product, and R&D to resolve complex prospect requirements Travel to customer sites as needed (~30%) Requirements Requirements: 5+ years in a pre-sales, solutions engineering, or technical consulting role at a global B2B SaaS company Proven experience navigating complex sales cycles involving multiple stakeholders, including enterprise customers Hands-on experience owning POCs and delivering custom technical solutions Proven experience working with AI products, automation tools, and agent-based solutions - a must Strong background in IT - an advantage Familiarity with Windows OS; Mac and Linux - an advantage Experience with API integrations and scripting - preferred Native Hebrew and professional English - both required Well organized, process-driven, and able to manage multiple projects. Charismatic communicator who can hold the room with both technical and executive audiences Genuine enthusiasm for technology and innovation - non-negotiable
About Atera
Atera is leading the future of IT with the world’s first patented Autonomous IT platform powered by a digital fleet of self-learning AI agents that transform how IT is done. By cutting up to 40% of routine IT workload, Atera empowers IT teams and MSPs to shift from reactive and routine automation to proactive and preemptive action, delivering 24/7 support with zero downtime.
At the core of Atera’s platform are two powerful AI agents; IT Autopilot is a personal IT tech for every employee that doesn’t just assist but decides, acts, and resolves issues instantly and autonomously. AI Copilot is an intelligent IT companion that supports technicians with real-time device diagnostics, smart recommendations, and instant, context-aware actions. Together, they create a tireless digital workforce that adapts to your environment, preempts disruptions, and frees IT teams to focus on what matters most.
Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.
Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency.
Try Atera for free for 30 days at www.atera.com